A checkmark against means the printer is in perfect health and has passed all the tests.
In general, the software recognizes and solves many HP printer issues. Be sure to take the actions the software recommends.
To repair, follow the on-screen step-by-step instructions which will depend on the issue being worked on.
The software communicates with the printer and identifies all the potential problems. Your HP printer should eventually appear in the list.
Now follow the relevant on-screen instructions before tapping Retry.
Choose how your printer is connected, for example, USB.
Now try to correct the problem by clicking connect. If still no success, re-click My product is not listed and confirm that it’s on. It will search and hopefully detect the printer. The tool will prompt you to turn the printer off then on.
If the printer with problems isn’t shown or if there’s a connection problem, click the option My product is not listed.
Select the printer you want to fix from the list then click Next.
On the displayed Welcome screen, click the Start tab to see all the available printers (as installed in your PC).
Using the HP Print and Scan Doctor to fix common issues The installation is completed again within moments and the program automatically opens.
Accept the terms and wait as it installs.
Wait for the program to extract (Remember to click yes once prompted by User Account Control settings).
Print jobs getting stuck in the printing queue.
Corrupt/misconfigured HP printer driver.
Here are some of the issues resolved by the application: Problems that HP Print and Scan Doctor can solve on Windows 10Īs I mentioned, the ‘doctor’ program is a godsend since it literary tackles all the teething issues that HP printer users frequently complain about. The software works in almost all Windows versions and can be very helpful as a first intervention when your printer fails. The HP Print and Scan Doctor for Windows PC is a free printers/scanner diagnostic tool and helps solve the most common printing and scanning problems in HP printers/scanners.
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Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here).Ĭlick Start Scan to find Windows issues that could be causing PC problems.Ĭlick Repair All to fix issues affecting your computer's security and performance.
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